Getting away

Alex February 2nd, 2010

I feel I’ve been a little quiet on here recently, but that’s not because been being lazy. Quite the opposite in fact. The closer I get to my leaving date, the longer my to do list seems to grow. It’s highly unlikely that I’ll get chance to finish everything I’d like.

It’s only in the last week that I realised I’ve not left Mekelle now since the middle of December, when I had a very brief trip down to Addis for the VSO leavers workshop. But, I do now have a trip down to Adama University lined up for next week, a couple of hours drive south of Addis, so will be good to get away for a few days for a change of scenery, even though it’s still work related. The new intake of volunteers arrive this weekend, so whilst I’m in Addis, I’ll get chance to meet them all.

Progress with the Digital Campus project had been a little slow over the last few weeks, but things are now getting back on track. The next full week of training has been arranged for the second week of March, so just before I return to the UK. We’re also now getting many of the technical issues resolved with the servers, such as implementing an LDAP server to ease the user creation process. Later this week I’m running a Moodle admin training course for people in Computer Science and ICT, so at least staff will have an idea of how to maintain the server properly.

This week, I’ve started the Moodle Course Creator Certificate (MCCC), so I’ll be working on that over the next couple of months. Despite having used Moodle a lot in this job and whilst at the OU, most of this has been from a developer point of view, rather than a teacher. So will be good to learn more about how the various activity modules, which I’ve rarely used, really work. Just need to make sure that I can set aside enough time to devote to this.

Rollercoaster week

Alex January 24th, 2010

The last week or so has seen lots of ups and downs, though overall the balance is more up than down! On both of the last Saturday mornings I ran training sessions for tutors. I was expecting these to be a bit of a nightmare, I’d already had trouble getting all the user accounts working correctly, plus I wasn’t really sure how many people would turn up. In the end around 10 tutors attended each week so was very pleased with this outcome – it could very easily have been that no-one or only one or two attend. Not knowing who was coming beforehand or what level they’d got to made things a little tricky for planning the sessions, but went well in the tutorial-style we used. Some are already creating quizzes and other activities for their students, whereas with some other tutors, they hadn’t attended the training week in November, so we were starting at the beginning.

Last Sunday morning (just over a week ago) we had some visitors from the Ministry of Education, so I explained our elearning projects and showed them the labs – unfortunately (as always seems to be the case) a power outage, in one of the buildings holding the switches connecting the terminals to the data centre, prevented me from showing the terminals in use.

The downsides this week have been the fact that it was uncertain for a while as to whether we’d be able to run the second full week of training for the tutors, as the visitors from Alcala may not have had time to prepare. If they weren’t coming this would have made extra work for me, as I still would have needed to run some extra training to ensure the tutors were set up and ready for delivering courses int the second semester. With all the other tasks I have to do (in the now 8 weeks remaining – not that I’m counting) this would have been too much and I’d have been very disappointed if they had canceled, or delayed until June.

Also a laptop went missing from our office over the previous weekend. A student had left it with one of my office colleagues to fix, but without going into all the detail here (and I’m not totally sure about exactly what happened), he ended up being locked up at the police station for 2 days and has to pay 12,000 birr (over 1000 USD) until the laptop is found. Previously our office was used a lot by other staff to get internet access and to get their laptops fixed, but now all this will stop and the locks are being replaced.

This week we finally made progress on fixing up many of the user accounts that weren’t working, plus getting the server at Ayder campus working again. There were lots of different odd problems with the users accounts, but most re fixed now (just a few odd problems to resolve still). But getting the server fixed was great news (especially at the end of a Friday afternoon). this means we can now get the lab open again and into use. Though now the students are having exams, then they’ll have a 2 week break, so they may not be around much for anther 3-4 weeks. The lab at Ayder now has curtains up, and new carpet is ready to be put in. The curtains seem to match the rest of the room, but I suspect this is more by accident than design.

Anyway it was a good end to a very fraught week, so hoping I don’t have any more weeks like this one.

Approaches to eLearning in Ethiopia

Alex December 14th, 2009

Last week, Oliver and Haileleul from the Engineering Capacity Building Program (ECBP) in Addis came to visit our elearning project in Mekelle. They are working for the elearning development program for ECBP, setting up eCompetence Centres at other universities in Ethiopia and are looking to develop a similar program in Mekelle without duplicating the Digital Campus project work.

All seemed to go very well and we’re currently in the process of writing a proposal for the training of more staff to become elearning experts, to be presented to the University management in the very near future.

Their most successful program so far seems to be at Adama University, where the Engineering College has been turned into an independent Institute of Technology. The (German) director and senior management have really focused on improving student computer access, by setting up 600 terminals open 24/7.

The ECBP approach taken to develop elearning course content/materials is slightly different to our approach with Digital Campus. We are training teachers to set up and upload their own courses and teaching materials, with the support from pedagogical department, whereas the eCompetence Centres allow teachers to take their materials to the centre. The centre staff then do much of the content development and uploading for the teacher. There is good reason for this difference, the ECBP approach has a stronger focus on multimedia content, whereas we’re looking at much more basic content uploading and activity creation. Expecting all staff to have the facilities, skills and time to produce multimedia content is simply unrealistic.

There are pros and cons of each approach. Sending your content off to a centre for transformation into online activities can increase the technological complexity of the activities or content developed (e.g. multimedia or flash animations), increase quality (questionably) and consistency between courses. Also it is easier to set deadlines for course production. However I have concerns that staff then have no sense of ownership of the online materials related to their course, for example, that regular updates are made and that staff participate in and monitor forum discussions. It may mean staff then don’t consider it to be part of their jobs to be involved with the online aspect. I have to ad that the ECBP approach does have the teachers working with the elearning team – it’s not a case of the teachers dropping off the materials and walking away from any further involvement.

Training teacher to produce their own online content and activities means that you can have a smaller team supporting the elearning development, providing advice and training but not the ‘doing’ and this woul dhelp to reduce the direct cost to the university. We hope it would also motivate the teachers to encourage their students to use the materials and activities if the teachers have gone to the effort of creating them. The danger is that teachers won’t have the time or skills, or it will be considered to be more work force upon them by management. Maintaining a baseline level of quality and consistency between courses may be difficult.

So, which do you think is the better approach? Or should there be a mixture between the two?

I hope that I’ll get the opportunity to visit Adama university early in the new year, with some staff from Mekelle, as I believe there will be a lot we can learn from their experiences. I think that the success of their program may be mainly due to the efforts put into providing 24/7 open access computer labs to students, something that’s yet to be achieved on anything but a very small scale at Mekelle.

Lab Preparation and Training Week

Alex November 30th, 2009

Trainers in the new lab

Trainers in the new lab


The week before the opening of our labs by the Spanish Ambassador we had run a full week of training with about 25 teachers from the Health Sciences and Engineering Colleges. Simultaneously with the training we were also trying to get the labs complete – so quite difficult to coordinate with everything done right at the very last minute.

The training went far better than we had hoped, with the teachers being very keen, even to the extent where when we suggested a coffee break, it was hard to get people away from the computers. We also had many requests from other staff who would like to join the training. The next two challenges are to get the labs open and available for students and not to lose the momentum we’ve built up with the recent training. We’re continuing with weekly half day workshop/tutorial sessions and will be opening the labs for a very select group of students so they can test out the labs for us and help to identify any possible problems. This also gives the ICT team the opportunity to learn and deal with issues.

So much has happened over the last 2-3 weeks so it’s impossible for me to note (or remember) everything that’s happened, although there were a couple of notable exceptions.

Last minute varnishing

Last minute varnishing


Firstly, the tables that we ordered from the agricultural college in Wukro finally arrived. I mentioned in a recent posting about the delivery over the weekend, well, the other half of the order arrived on Friday morning, only the varnishing hadn’t been finished, so the college sent a technician to complete the tables as they were being unloaded from the truck. Despite the delays, I’m very pleased with the tables and how they look in the labs, I was slightly worried that I’d miscalculated and the tables would be too big for the lab or too small for the computers, but fortunately this wasn’t the case and everyone tells me how good the labs look.

Sewing the ribbon

Sewing the ribbon


The other event which stuck in my mind was organising the ribbon for the ambassador to cut. At about 5pm the day before his visit, I was given a copy of the schedule, one section read ‘cutting the ribbon’. I then made the mistake of saying that I was going into town after work, only to be asked if I could by some ribbon as they uni didn’t have any. I mistakenly assumed this would be a relatively easy task given that all tailors and fabric shops are down the same street. This was not the case, after visiting too many shops, the only red ribbon I could find was about 1cm wide. we had to settle for a strip of edged red fabric and hoe that it would be wide enough for the door and wouldn’t look too bad. On the day I also took pair of scissors with me, just in case.

As a surprise for us and the trainers, the University had arranged a meal at the Axum hotel on the last evening of the training, so we finally had chance to wind down a little…

Dinner at the Axum

Dinner at the Axum

Cutting the Ribbon

Alex November 24th, 2009

DSC_5213Today we had a visit from the Spanish Ambassador to Ethiopia, D. Antonio Sánchez-Benedito, to open our new Digital Campus training labs. He arrived this morning to cut the ribbon and to hand out certificates to those tutors who participated in the training last week. Last weeks training went very well, certainly exceeding our expectations, so have been very pleased with the response so far. Very short posting today as have much to catch up on from the past week, so hope to post a more in the coming days.

Kafka would be proud

Alex November 18th, 2009

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Last Wednesday, Roman, Jaime and Mike all arrived from various parts of the world to run the first training week for the Digital Campus project and to get the servers and labs labs set up.

Everything for the rest of the week was rather stressful as we were chasing up where equipment was and arranging to get it moved into the right place. The bureaucracy of getting all the items logged into the store, plus the lack of communication or any sense of urgency has been quite astounding. To get the items into the labs, they first must be moved into the main store, I then write a letter confirming that the items match the specification, then they are registered with the main university store manager, only then can the equipment be signed out and transferred to the college, which then has the responsibility of moving the items from the main store into the lab. With many different items, arriving at different times, to different university sites, then being distributed to two different labs, for different colleges creates rather a huge scope for mistakes, inaction and buck passing.

One reason we were given that the monitors hadn’t been moved into the labs was that the terminals hadn’t been moved and there was no point moving the monitors until the terminals were in place. Sure, the monitors are quite useless without terminals, but vice versa is also true, leading to a ridiculous catch-22 situation.

On Saturday, we went up to Wukro for a bit of what should have been relaxation. The tables for the labs are being built by the agricultural and we’ve been waiting a little while for these to be completed and delivered. When we called in the morning to ask about the tables, we were told, rather ominously, ‘you’d better come and see them’. We arrived at about 6pm to be told that the tables had just left on a truck bound for Mekelle Uni. As it was highly unlikely that any of the University store managers would at work at 7pm on Saturday evening, Father Angelo set off in his truck to catch up with them to stop them but they’d had too much of a head start. I’m unsure where the tables spent the night, but I was then called at 7am Sunday morning to say they were at the University, is someone around to receive them? I was still in Wukro and again, unlikely that anyone else would be available at the Uni at that time on a Sunday. after a few phone calls back and forth, the guards at the Uni allowed the tables to let left there for us to collect, check and sign for on Monday. The tables were actually finally located on Wednesday morning.

On top of all this we also had the training course and associated arrangements to finish off ready for the 5 day training course to start tomorrow (Monday). The following Tuesday the Spanish Ambassador is due to visit the project. As the Spanish Cooperation (AECID) organisation is funding the project, it’s important we have something to show in terms of labs/servers etc – so keeping many fingers crossed that next week is less stressful than the last, though I have major doubts about this!

We did manage to fit in a little relaxation by visiting a rock church near Wurko on the Sunday morning. We were accompanied by two researchers who have already written a couple of books about Tigrayan rock churches, who were also allowed to take photos of every page of the churches old prayer book.

Sycamore tree used as basis for logo of Digital Campus project

Sycamore tree used as basis for logo of Digital Campus project


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Elearning site available off campus

Alex November 11th, 2009

On Friday, I finally rebuilt our Moodle server, following the power supply failure of the old server. The site is now running on the same server as the main Mekelle University website and so can be accessed off campus (another big achievement) at:

http://www.mu.edu.et/elearning

Initially, we’ll use this Moodle installation as the place where the Engineering and Health Sciences tutors can upload their courses for the Digital Campus pilot project, but any other college or department is welcome to use this server for hosting their courses.

The building of the labs for the Digital Campus project is all coming together at once, the servers and terminals are on their way up from Addis as I write, the tables are almost completed and will be delivered by the end of the week, plus the other networking and electrical work is almost finished. All of this is on top of organising the training week (16th to 20th November) for tutors, followed by week of training for th ICT staff. This training is being run by the Digital Campus project team, with the others arriving from around the world during this week.

Given how busy I’ll be over the coming 2-3 weeks, I’m unlikely to be checking email much or updating my blog, so be prepared for a long catch up post in a month :-)

Orientation workshop

Alex October 30th, 2009

IMG_0929On Wednesday last week (21st Oct) we held the introductory workshop for the Digital Campus elearning project (project website). All seemed to go well, but we still have some difficulties with the schedule and tutor selection. The problem is that we’re looking for staff who will be available to train fellow staff next year (i.e. they won’t be leaving for masters at the end of this year) and these tend to be more senior staff who already have high workloads. Those staff who do have the time (generally the new staff who graduated with their first degree last year) are highly likely to leave at the end of this academic year. Bit of a catch-22 in knowing what to do for the best. The amount of training required for the certification is also going to be difficult to fit into the coming semester. Approximately 20 days will be needed which, ideally, needs to be completed by the end of the first semester, less than 3 months away and unsurprisingly the teachers will be spending much of their time teaching.

Receiving goods

Alex October 21st, 2009

Boxes of monitors

Boxes of monitors

Yesterday the monitors, keyboards and mice I’d ordered last week arrived. In order to get them accepted by the store, all the items needed to be checked that they met the specification and also that they work. The items have just spent 2 days in the back of a truck from Addis, so there was a chance that some had broken route.

Checking the monitors worked was quite a time consuming affair, especially after the store manager told me that the electricity was ’slow today’. I soon found out what she actually meant – that the electricity wasn’t running at the normal voltage. I returned later in the afternoon to find the electricity had resumed it’s normal speed.

Fortunately the only problem was that the monitors were supplied with a 3 round pin plug, rather than two pin – the shop which supplied them happily took them back and exchanged them, although I had to get a gate pass – signed and stamped by both my line manager and the stores manager to be allowed to take the incorrect items off the campus and return with the correct ones – all of which is quite time consuming.

Now I’m waiting to get a ‘receiving voucher’ from the store to prove that the equipment really was delivered – especially important for Alcala Uni who are providing the funding and I’m sure will want to know that their money hasn’t just disappeared!

What I did find a little odd was that in the store was a small boat and Yamaha outboard motor, given there are few streams, let alone rivers or lakes around here, I’m not sure exactly what this is for. I later found out that it’s for the agriculture dept – although I’m still unclear in which body of water it ever gets used.

Testing the keyboards

Testing the keyboards

Workshop Preparation

Alex October 19th, 2009

IMG_0929On Wednesday we will be holding the orientation workshop for the Digital Campus project, so there is much to be getting on with in preparation for this. The workshop is just to introduce the selected teachers to the training course, answer their queries and, most importantly, arrange the schedule for the training over the coming semester.

All seems to be progressing well, with a few minor hiccups. We had some banner made and put up around the campuses to promote the workshop (see photo). I also wanted to get the syllabus/brochure colour copied, but then I found out how much this was going to cost – 25 copies of 12 page brochure at 5 birr per page – makes 1500 birr (approx 150 USD), so not exactly good use of money.

Speaking of money, a transfer arrived into my bank from Alcala Uni, so I’m now able to purchase the monitors, keyboards etc and also pay the first installment for the tables we’re having made. Understandably, the university was a little wary about transferring money into a personal bank account of some random person in Africa – I’ve been told they thought the money may end up with Somalian pirates!

The networking of the lab is almost complete, we just need the electrical work completed so the switches etc can be tested properly. We also need to find someone who can sign for the switches from the store and take ongoing responsibility for them – this isn’t as easy as it may first sound. ICT think the colleges should sign and take responsibility, then the colleges think it should be ICT’s job – bit of a catch 22.

We did have a minor disaster this week with one of the servers – a power supply failure. On Wednesday morning it looked as if ETC had completed the work on the DNS server, to make our elearning server available off campus using the domain name. But just as i was checking this, there was a power fluctuation and although the server is plugged into a UPS, the server power supply failed. I was a little unsure that the power supply was the only problem, until we tested with the supply from another (identical) server. It will now be out of action for a long time, until new one can be purchased (imported) – no 24/7 callout cover contracts here. So I’m now in the process of moving the site over to another server so it’s available until the server is fixed.

Fingers crossed that all will go well at the orientation workshop.

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