Well, you may have seen my posting the other day about being banned from Google Groups. This is still unresolved – despite sending a number of emails to Google support – and has made me much more wary about my ongoing usage of these types of services.

I do realise that these are ‘free’ services (though Google does generate huge profits) , so maybe shouldn’t expect too much, but I would at least expect to have received notification that I was being banned and the reasoning behind it – as far as I know I’ve not knowingly done anything wrong. I appear to be blocked from accessing all Google Groups using my GMail account – including groups I’ve never visited before – which is contrary to the message I receive which says that the group administrator has blocked me.

My main problem with all this is that fact that I am now the administrator of 3 Google Groups which I am unable to access (and I’m the only administrator for each) – so now I’m unable to prevent other users signing up and posting inappropriate messages.

I wonder how many more times my experience will be repeated for other users before Google does anything about it… but with 08 Q2 profits at $1.25bn they probably won’t care too much.