Alex Little

We’re still having a few problems with the server over at Ayder (Health Sciences) Campus. It’s made more problematic by the fact that the contractors digging up one of the nearby roads cut through the fiber cable linking Ayder to the main campus. So not only is there no internet at Ayder, there is no network connection to the Moodle server to allow staff there to be uploading their courses and activities.

On Friday and Monday I spent several hours (about 7 or 8 in total) on Skype to Eduardo in Barcelona who is helping us to get the server fixed. Things are made a little easier by the fact we have 2 identical servers, alpha and bravo. Alpha is (generally) running fine at Arid campus and bravo is the broken server at Ayder, so the plan was to make a copy of alpha onto one of the spare disks, modify it slightly (name, IP address etc) then use this to fix bravo.

The clone had already been made – to one of the 4 physical disks in the machine. All I needed to to do was switch the disks around to test the clone, then take the cloned disk to Ayder. Unfortunately we couldn’t get the cloned disk to work and on Friday it took Eduardo and I a little while to figure out what the problem was. It turned out that the way the disks were numbered on the server label:

didn’t actually match how the were referred to by the operating system, so rather then switching the disk in positions 0 and 2, we should have been doing 0 and 1.

Finally we got this issue resolved and the disk ready to take to Ayder, plus a few other backup options that Eduardo had come up with in case this disk didn’t solve the problem.

On Monday, I took the disk over to Ayder, got on Skype, and spent a few hours messaging Eduardo (and a little later Mike) and we managed to get the server booting up correctly. In the end we managed to fix the problem without needing to use the disk we’d had the confusion over on Friday.

But unfortunately all is not quite finished. The terminals at Ayder aren’t yet connecting to the properly. So next job is to get that resolved.

All of which means that we still haven’t been able to get the lab open for students to use, but hoping to be open properly in the next week or so. Still much more work to be done, so will keep us all busy for the coming weeks I’m sure.